[{"company":{"createdAt":1709709806935,"createdByUserId":61537047,"id":1,"isHubspotDefined":false,"label":"X-Press Feeders","labelTranslations":{},"name":"X-Press Feeders","order":0,"type":"option","updatedAt":1709709806935,"updatedByUserId":61537047},"employment_type":{"createdAt":1709709590449,"createdByUserId":0,"id":1,"isHubspotDefined":false,"label":"Permanent","labelTranslations":{},"name":"Permanent","order":0,"type":"option","updatedAt":1709709590449,"updatedByUserId":0},"hs_child_table_id":0,"hs_created_at":1713350658272,"hs_created_by_user_id":63994676,"hs_deleted_at":0,"hs_id":164711855638,"hs_initial_published_at":1713351087958,"hs_is_edited":false,"hs_name":"Global Operations","hs_path":"sg_goc_exe","hs_published_at":1789456872822,"hs_updated_at":1789456859989,"hs_updated_by_user_id":63994676,"job_function":{"createdAt":1711072618468,"createdByUserId":51307912,"id":11,"isHubspotDefined":false,"label":"Global Operations","labelTranslations":{},"name":"Global Operations","order":9,"type":"option","updatedAt":1711072618468,"updatedByUserId":51307912},"job_requirements":"

Minimum Diploma in Maritime Studies / University graduate or equivalent.
Minimum 2 years’ experience in shipping operational. Fresh graduates are welcomed.
Stowage planning experience is a must.
Good communication, time management and organizational skills.
Be available for out-of-hours work.
Proficiency in Microsoft Office (Word, Excel, Power Point).
Proficiency in the English language, both verbal and written.

","job_title":"Executive/ Senior Executive, Line Operations","location":{"createdAt":1709709896631,"createdByUserId":61537047,"id":1,"isHubspotDefined":false,"label":"Singapore","labelTranslations":{},"name":"Singapore","order":0,"type":"option","updatedAt":1709709896631,"updatedByUserId":61537047},"publish":1,"recipient_key":[{"id":159701260915,"isPublished":true,"name":"Singapore","type":"foreignid"}],"roles_and_responsibilities":"

Assist Line Management in vessel selection with reference to load ability and operational suitability in specific trade areas.
Execution of voyage instructions to new chartered vessels and ensure that operational procedures are followed by the vessel throughout the charter.
Maximize vessel stowage based on CBF declared with minimum shut out / restows due to stowage issues, with equal crane split to optimize cargo operations and without impeding vessel safety.
Stowage Planning of the vessel to be in compliance with DG segregation, Vessel stability, Lashing parameters, Line of Sight, Trim to meet safety requirements as per regulations.
Closely monitor Vessel Reports in system to minimize pending reports and delayed submission. Ensure vessel report are accurate. Assist Line Managers (LM) with monitoring of alerts to ensure vessels are always following instructions.
Speed adjustment instructions to Captain.
Co-ordinate bunkering operations with local agency/operations to ensure smooth operation.
Advise planned draft and load ability for draft restricted ports.
Support line management in monitoring and coordinating downline berth window with port of call agents and highlight situations which could lead to vessel delays, congestion or affect terminal productivity.
Screen OOG/COD/Special stowage requests and ensure strict compliance with the company policy unless a valid exception has been authorized.
Monitor tug usage on the arrival/departure reports and raise queries with Master/Assist Operations Manager (AOM) where excess tug usage is spotted.
Monitor SDR’s closely to ensure initial action is taken and terminals are put on notice. AOM, LM/ Legal is correctly informed in case the SDR becomes a claim.
Assist LM with PRF management to control and streamline such costs.
Update forecast and utilization details.
Support current Business Transformation initiatives as and when required concerning EDI integration with terminals, customers and development of internal procedures relating specifically to areas of expertise.
Manage and take ownership of day-to-day operational matters of assigned vessels.
Perform any other duties and responsibilities as assigned by the Head of Operations or the Reporting Manager.

","summary":"

As a member of the Line Operations department, you will ensure the safe planning and reduction of operating cost of vessels as part of the Line Management team and provide a professional link between Vessel Master, Line Management team and location agents in regard to all operational, vessel schedule and capacity matters.

Reports to: Manager, Line Operations (Asia)

"},{"company":{"createdAt":1709709806935,"createdByUserId":61537047,"id":1,"isHubspotDefined":false,"label":"X-Press Feeders","labelTranslations":{},"name":"X-Press Feeders","order":0,"type":"option","updatedAt":1709709806935,"updatedByUserId":61537047},"employment_type":{"createdAt":1709709590449,"createdByUserId":0,"id":1,"isHubspotDefined":false,"label":"Permanent","labelTranslations":{},"name":"Permanent","order":0,"type":"option","updatedAt":1709709590449,"updatedByUserId":0},"hs_child_table_id":0,"hs_created_at":1784685935407,"hs_created_by_user_id":63994676,"hs_deleted_at":0,"hs_id":217682663792,"hs_initial_published_at":1784686024871,"hs_is_edited":false,"hs_name":"IT","hs_path":"sg_it_ve","hs_published_at":1789456872822,"hs_updated_at":1784797731101,"hs_updated_by_user_id":63994676,"job_function":{"createdAt":1711072618468,"createdByUserId":51307912,"id":14,"isHubspotDefined":false,"label":"IT","labelTranslations":{},"name":"IT","order":12,"type":"option","updatedAt":1711072618468,"updatedByUserId":51307912},"job_requirements":"

\n
Bachelor in Computer Science or equivalent with 2 - 5 years of relevant experience.
\n

\n
\n
Knowledge of Microsoft Operating Systems and Applications (Office 365, MS Windows server, Windows 10, Hyper-V, Active Directory), Antivirus, network switches, UPS, firewalls, storage/backup and replication systems (Certifications will be considered a plus).
\n

\n
\n
Experience of implementing and support cyber security solutions is preferred.
\n

\n
\n
Knowledge of hardware troubleshooting, data cabling and WiFi infrastructure.
\n

\n
\n
Knowledge of ships automation systems will be a plus.
\n

\n
\n
Ambitious, self-motivated, fast learner with can-do attitude and a genuine interest in all aspects of IT Support.
\n

\n
\n
Ability to multi-task, work well under pressure and flexibility to work prolonged hours.
\n

\n
\n
Good troubleshooting and problem-solving skills to quickly address and resolve issues in high-pressure environments.
\n

\n
\n
Strong verbal and written communication skills.
\n

\n
\n
Proactive and forward thinking.
\n

\n
\n
Ability to work independently in remote locations with limited access to support.
\n

\n
\n
Good team player to effectively work with diverse teams.
\n

","job_title":"Vessel IT Engineer","location":{"createdAt":1709709896631,"createdByUserId":61537047,"id":1,"isHubspotDefined":false,"label":"Singapore","labelTranslations":{},"name":"Singapore","order":0,"type":"option","updatedAt":1709709896631,"updatedByUserId":61537047},"publish":1,"recipient_key":[{"id":159701260915,"isPublished":true,"name":"Singapore","type":"foreignid"}],"roles_and_responsibilities":"

\n
Provide remote support for vessels, crew and on-board support (when needed).
\n

\n
\n
Install, maintain, and optimize existing IT systems, including networks, communication systems (satellite, radio, etc.), servers, network and workstations.
\n

\n
\n
Participate in the design, implementation and improvement of our vessels' IT infrastructure.
\n

\n
\n
Monitor performance and ensure system availability and reliability.
\n

\n
\n
Perform system and network updates/upgrades remotely or onboard vessels.
\n

\n
\n
Liaise with vendors, email providers and other IT personnel for problem resolution or when new tasks are needed.
\n

\n
\n
Maintain IT security, system and backup solutions.
\n

\n
\n
Be the contact point on L1 helpdesk escalations and resolve accordingly.
\n

\n
\n
Provide out-of-business hours/weekend support as part of an on-call rota.
\n

\n
\n
Boarding of vessels for audits and other ad-hoc works as and when needed.
\n

","summary":"

The Vessel IT Engineer will be a part of IT Department and is responsible for managing, supporting, maintaining and upgrading the on-board IT infrastructure of X-Press Feeders vessels.

The successful candidate will provide remote IT support, and when required on-board support on our vessels. The position offers development in IT knowledge, tele-communication and cyber security skills in a multicultural environment.

Reports to: Senior Manager, Vessel IT

"}]

Minimum Diploma in Maritime Studies / University graduate or equivalent.
Minimum 2 years’ experience in shipping operational. Fresh graduates are welcomed.
Stowage planning experience is a must.
Good communication, time management and organizational skills.
Be available for out-of-hours work.
Proficiency in Microsoft Office (Word, Excel, Power Point).
Proficiency in the English language, both verbal and written.

Assist Line Management in vessel selection with reference to load ability and operational suitability in specific trade areas.
Execution of voyage instructions to new chartered vessels and ensure that operational procedures are followed by the vessel throughout the charter.
Maximize vessel stowage based on CBF declared with minimum shut out / restows due to stowage issues, with equal crane split to optimize cargo operations and without impeding vessel safety.
Stowage Planning of the vessel to be in compliance with DG segregation, Vessel stability, Lashing parameters, Line of Sight, Trim to meet safety requirements as per regulations.
Closely monitor Vessel Reports in system to minimize pending reports and delayed submission. Ensure vessel report are accurate. Assist Line Managers (LM) with monitoring of alerts to ensure vessels are always following instructions.
Speed adjustment instructions to Captain.
Co-ordinate bunkering operations with local agency/operations to ensure smooth operation.
Advise planned draft and load ability for draft restricted ports.
Support line management in monitoring and coordinating downline berth window with port of call agents and highlight situations which could lead to vessel delays, congestion or affect terminal productivity.
Screen OOG/COD/Special stowage requests and ensure strict compliance with the company policy unless a valid exception has been authorized.
Monitor tug usage on the arrival/departure reports and raise queries with Master/Assist Operations Manager (AOM) where excess tug usage is spotted.
Monitor SDR’s closely to ensure initial action is taken and terminals are put on notice. AOM, LM/ Legal is correctly informed in case the SDR becomes a claim.
Assist LM with PRF management to control and streamline such costs.
Update forecast and utilization details.
Support current Business Transformation initiatives as and when required concerning EDI integration with terminals, customers and development of internal procedures relating specifically to areas of expertise.
Manage and take ownership of day-to-day operational matters of assigned vessels.
Perform any other duties and responsibilities as assigned by the Head of Operations or the Reporting Manager.

","summary":"

Reports to: Manager, Line Operations (Asia)

\n
Bachelor in Computer Science or equivalent with 2 - 5 years of relevant experience.
\n

\n
\n
Knowledge of Microsoft Operating Systems and Applications (Office 365, MS Windows server, Windows 10, Hyper-V, Active Directory), Antivirus, network switches, UPS, firewalls, storage/backup and replication systems (Certifications will be considered a plus).
\n

\n
\n
Experience of implementing and support cyber security solutions is preferred.
\n

\n
\n
Knowledge of hardware troubleshooting, data cabling and WiFi infrastructure.
\n

\n
\n
Knowledge of ships automation systems will be a plus.
\n

\n
\n
Ambitious, self-motivated, fast learner with can-do attitude and a genuine interest in all aspects of IT Support.
\n

\n
\n
Ability to multi-task, work well under pressure and flexibility to work prolonged hours.
\n

\n
\n
Good troubleshooting and problem-solving skills to quickly address and resolve issues in high-pressure environments.
\n

\n
\n
Strong verbal and written communication skills.
\n

\n
\n
Proactive and forward thinking.
\n

\n
\n
Ability to work independently in remote locations with limited access to support.
\n

\n
\n
Good team player to effectively work with diverse teams.
\n

\n
Provide remote support for vessels, crew and on-board support (when needed).
\n

\n
\n
Install, maintain, and optimize existing IT systems, including networks, communication systems (satellite, radio, etc.), servers, network and workstations.
\n

\n
\n
Participate in the design, implementation and improvement of our vessels' IT infrastructure.
\n

\n
\n
Monitor performance and ensure system availability and reliability.
\n

\n
\n
Perform system and network updates/upgrades remotely or onboard vessels.
\n

\n
\n
Liaise with vendors, email providers and other IT personnel for problem resolution or when new tasks are needed.
\n

\n
\n
Maintain IT security, system and backup solutions.
\n

\n
\n
Be the contact point on L1 helpdesk escalations and resolve accordingly.
\n

\n
\n
Provide out-of-business hours/weekend support as part of an on-call rota.
\n

\n
\n
Boarding of vessels for audits and other ad-hoc works as and when needed.
\n

","summary":"

The Vessel IT Engineer will be a part of IT Department and is responsible for managing, supporting, maintaining and upgrading the on-board IT infrastructure of X-Press Feeders vessels.

Reports to: Senior Manager, Vessel IT

"}]

Senior Manager, Global Customer Engagement
at X-Press Feeders

Singapore | Permanent

summary

The Global Customer Engagement (GCE) department is responsible for promoting and developing X-Press Feeder’s relationship with the world’s biggest Container Shipping companies at HQ and Regional HQ levels. As a Senior Manager, you will be responsible for managing and projecting customers’ business requirement in order to generate growth, partnership and other business opportunities.

Reports to: Head of Global Customer Engagement

roles and responsibilities

Customers

Global Account Manager for 2-3 corporate customers;
You will manage a team of 2-3 pax whom might be fellow account managers and/or Asst Account Managers;
For accounts that you and your team are managing, you are to strategize, define and implement growth in volume and revenue on a global basis;
Building multilevel relationship and rapport with key customers globally; going deeper, wider and higher into the customers organisation. This is to develop the customer intimacy that is needed to put ourselves in a more competitive position;
Be up to speed on knowing your customers’ strategies and develop plans/deals to align ourselves to their needs;
Measure, track and analyze key account metrics;
Persuade and influence regional marketing teams and business units to ensure proper management and implementation of strategies for your respective customers;
All round understanding of the market, the global products offer by customer and competitor; and
Work closely with other Global Account Managers, Business Unit Directors, Trade Departments & Senior Management.

Processes & Systems

Ensuring that commercial processes are reviewed regularly and updated; and
Best practices of contract administration are shared amongst regional hubs.

job requirements

Bachelor degree with at least 5 years of shipping experience;
Experience in key account management and building relationships with MNCs with global footprint;
Able to travel overseas as part of business requirements
Analytical and Inquisitive mindset;
Able to develop relationship independently at different levels of a customer organisation;
Strong persuasion and negotiation skills;
Good interpersonal and communication skills;
Goal-oriented, organized team player;
Detailed and meticulous and strong problem solving skills;
Proficient in all Microsoft Office applications; and
Proficiency in the English language, both verbal and written.

Senior Manager, Global Customer Engagement at X-Press Feeders

summary

roles and responsibilities

job requirements

Apply For This Role

Senior Manager, Global Customer Engagement
at X-Press Feeders