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\n- \n
Bachelor in Computer Science or equivalent with 2 - 5 years of relevant experience.
\n
\n \n- \n
Knowledge of Microsoft Operating Systems and Applications (Office 365, MS Windows server, Windows 10, Hyper-V, Active Directory), Antivirus, network switches, UPS, firewalls, storage/backup and replication systems (Certifications will be considered a plus).
\n
\n \n- \n
Experience of implementing and support cyber security solutions is preferred.
\n
\n \n- \n
Knowledge of hardware troubleshooting, data cabling and WiFi infrastructure.
\n
\n \n- \n
Knowledge of ships automation systems will be a plus.
\n
\n \n- \n
Ambitious, self-motivated, fast learner with can-do attitude and a genuine interest in all aspects of IT Support.
\n
\n \n- \n
Ability to multi-task, work well under pressure and flexibility to work prolonged hours.
\n
\n \n- \n
Good troubleshooting and problem-solving skills to quickly address and resolve issues in high-pressure environments.
\n
\n \n- \n
Strong verbal and written communication skills.
\n
\n \n- \n
Proactive and forward thinking.
\n
\n \n- \n
Ability to work independently in remote locations with limited access to support.
\n
\n \n- \n
Good team player to effectively work with diverse teams.
\n \n
","job_title":"Vessel IT Engineer","location":{"createdAt":1709709896631,"createdByUserId":61537047,"id":1,"isHubspotDefined":false,"label":"Singapore","labelTranslations":{},"name":"Singapore","order":0,"type":"option","updatedAt":1709709896631,"updatedByUserId":61537047},"publish":1,"recipient_key":[{"id":159701260915,"isPublished":true,"name":"Singapore","type":"foreignid"}],"roles_and_responsibilities":"
\n- \n
Provide remote support for vessels, crew and on-board support (when needed).
\n
\n \n- \n
Install, maintain, and optimize existing IT systems, including networks, communication systems (satellite, radio, etc.), servers, network and workstations.
\n
\n \n- \n
Participate in the design, implementation and improvement of our vessels' IT infrastructure.
\n
\n \n- \n
Monitor performance and ensure system availability and reliability.
\n
\n \n- \n
Perform system and network updates/upgrades remotely or onboard vessels.
\n
\n \n- \n
Liaise with vendors, email providers and other IT personnel for problem resolution or when new tasks are needed.
\n
\n \n- \n
Maintain IT security, system and backup solutions.
\n
\n \n- \n
Be the contact point on L1 helpdesk escalations and resolve accordingly.
\n
\n \n- \n
Provide out-of-business hours/weekend support as part of an on-call rota.
\n
\n \n- \n
Boarding of vessels for audits and other ad-hoc works as and when needed.
\n \n
","summary":"
The Vessel IT Engineer will be a part of IT Department and is responsible for managing, supporting, maintaining and upgrading the on-board IT infrastructure of X-Press Feeders vessels.
\n
The successful candidate will provide remote IT support, and when required on-board support on our vessels. The position offers development in IT knowledge, tele-communication and cyber security skills in a multicultural environment.
\n
Reports to: Senior Manager, Vessel IT
"}]
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\n- \n
Bachelor in Computer Science or equivalent with 2 - 5 years of relevant experience.
\n
\n \n- \n
Knowledge of Microsoft Operating Systems and Applications (Office 365, MS Windows server, Windows 10, Hyper-V, Active Directory), Antivirus, network switches, UPS, firewalls, storage/backup and replication systems (Certifications will be considered a plus).
\n
\n \n- \n
Experience of implementing and support cyber security solutions is preferred.
\n
\n \n- \n
Knowledge of hardware troubleshooting, data cabling and WiFi infrastructure.
\n
\n \n- \n
Knowledge of ships automation systems will be a plus.
\n
\n \n- \n
Ambitious, self-motivated, fast learner with can-do attitude and a genuine interest in all aspects of IT Support.
\n
\n \n- \n
Ability to multi-task, work well under pressure and flexibility to work prolonged hours.
\n
\n \n- \n
Good troubleshooting and problem-solving skills to quickly address and resolve issues in high-pressure environments.
\n
\n \n- \n
Strong verbal and written communication skills.
\n
\n \n- \n
Proactive and forward thinking.
\n
\n \n- \n
Ability to work independently in remote locations with limited access to support.
\n
\n \n- \n
Good team player to effectively work with diverse teams.
\n \n
","job_title":"Vessel IT Engineer","location":{"createdAt":1709709896631,"createdByUserId":61537047,"id":1,"isHubspotDefined":false,"label":"Singapore","labelTranslations":{},"name":"Singapore","order":0,"type":"option","updatedAt":1709709896631,"updatedByUserId":61537047},"publish":1,"recipient_key":[{"id":159701260915,"isPublished":true,"name":"Singapore","type":"foreignid"}],"roles_and_responsibilities":"
\n- \n
Provide remote support for vessels, crew and on-board support (when needed).
\n
\n \n- \n
Install, maintain, and optimize existing IT systems, including networks, communication systems (satellite, radio, etc.), servers, network and workstations.
\n
\n \n- \n
Participate in the design, implementation and improvement of our vessels' IT infrastructure.
\n
\n \n- \n
Monitor performance and ensure system availability and reliability.
\n
\n \n- \n
Perform system and network updates/upgrades remotely or onboard vessels.
\n
\n \n- \n
Liaise with vendors, email providers and other IT personnel for problem resolution or when new tasks are needed.
\n
\n \n- \n
Maintain IT security, system and backup solutions.
\n
\n \n- \n
Be the contact point on L1 helpdesk escalations and resolve accordingly.
\n
\n \n- \n
Provide out-of-business hours/weekend support as part of an on-call rota.
\n
\n \n- \n
Boarding of vessels for audits and other ad-hoc works as and when needed.
\n \n
","summary":"
The Vessel IT Engineer will be a part of IT Department and is responsible for managing, supporting, maintaining and upgrading the on-board IT infrastructure of X-Press Feeders vessels.
\n
The successful candidate will provide remote IT support, and when required on-board support on our vessels. The position offers development in IT knowledge, tele-communication and cyber security skills in a multicultural environment.
\n
Reports to: Senior Manager, Vessel IT
"}]
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Manager, Product Owner (1 Year Contract)
at X-Press Feeders
summary
The Business Transformation Team (BTT) is the bridge between business and the IT department, with the Product team in BTT being responsible for leading the vision, direction and execution of all products. As a Product Owner, you will support BTT in managing the strategy for multiple projects, capturing detailed user stories and requirements from the business users, and communicating them effectively to the IT and development teams to ensure proper deployment and delivery to all users. The role is also responsible for assisting the Business Transformation Head and Product Lead with overall programme management, execution of critical paths across multiple project streams and transforming business processes.
Reports to: Product Lead
roles and responsibilities
- Define and manage the product roadmap and prioritize requirements from business stakeholders.
- Gather and translate high-level business problems into detailed requirements and user stories from business users.
- Communicate and collaborate with the development and QA teams about business objectives and detailed requirements to ensure the success and delivery of the product.
- Understand the interdependencies of various business processes, workflow and requirements to propose and drive the implementation of functional, process and product initiatives for each transformation stage.
- Drive adoption and usability of products across the organization by managing stakeholder communication, change management and training strategies.
- Work creatively and analytically in a problem-solving environment using proven methodologies.
- Assist the Business Transformation Head & Product Lead in delivering appropriate and effective executive level communication through weekly reports, requirements documentation and presentations to various audiences of the BTT and internal business stakeholders.
- Any other adhoc tasks as assigned by your manager.
job requirements
- Bachelor’s degree in IT, Engineering, Science or equivalent.
- Experience: 4+ years of experience working on complex agile scrum software projects, preferably in the container shipping industry.
- Proven experience in SDLC Methodologies, Agile and SCRUM is mandatory.
- Certifications: Certified Scrum Product Owner mandatory.
- Product Ownership: Skilled in product management best practices to manage time, quality, budget and scope for project milestones and goals.
- Transformation: Proven experience in managing transformation and process re-engineering products/applications involving software (build/buy) technology components.
- Stakeholder Management: Proven experience in managing internal and external stakeholders including third party vendors, internal IT and cross-functional departments.
- Patient and attentive to all stakeholders, including internal team members.
- Problem Solving: Skilled in problem solving, troubleshooting & resolution and risk mitigation.
- Communication Skills: Strong communication and interpersonal skills, with the ability to coordinate across teams and engage stakeholders at all levels.
- Self-motivated and autonomous; able to work well individually and in a highly collaborative team.
- Interest in learning new techniques and adopting best practices.
- Demonstrate leadership, teamwork, stakeholder management and excellence.
- Proficiency in the English language, both verbal and written.