[{"company":{"createdAt":1709709806935,"createdByUserId":61537047,"id":1,"isHubspotDefined":false,"label":"X-Press Feeders","labelTranslations":{},"name":"X-Press Feeders","order":0,"type":"option","updatedAt":1709709806935,"updatedByUserId":61537047},"employment_type":{"createdAt":1709709590449,"createdByUserId":0,"id":1,"isHubspotDefined":false,"label":"Permanent","labelTranslations":{},"name":"Permanent","order":0,"type":"option","updatedAt":1709709590449,"updatedByUserId":0},"hs_child_table_id":0,"hs_created_at":1784685935407,"hs_created_by_user_id":63994676,"hs_deleted_at":0,"hs_id":217682663792,"hs_initial_published_at":1784686024871,"hs_is_edited":false,"hs_name":"IT","hs_path":"sg_it_ve","hs_published_at":1784876981187,"hs_updated_at":1784797731101,"hs_updated_by_user_id":63994676,"job_function":{"createdAt":1711072618468,"createdByUserId":51307912,"id":14,"isHubspotDefined":false,"label":"IT","labelTranslations":{},"name":"IT","order":12,"type":"option","updatedAt":1711072618468,"updatedByUserId":51307912},"job_requirements":"
\n- \n
Bachelor in Computer Science or equivalent with 2 - 5 years of relevant experience.
\n
\n \n- \n
Knowledge of Microsoft Operating Systems and Applications (Office 365, MS Windows server, Windows 10, Hyper-V, Active Directory), Antivirus, network switches, UPS, firewalls, storage/backup and replication systems (Certifications will be considered a plus).
\n
\n \n- \n
Experience of implementing and support cyber security solutions is preferred.
\n
\n \n- \n
Knowledge of hardware troubleshooting, data cabling and WiFi infrastructure.
\n
\n \n- \n
Knowledge of ships automation systems will be a plus.
\n
\n \n- \n
Ambitious, self-motivated, fast learner with can-do attitude and a genuine interest in all aspects of IT Support.
\n
\n \n- \n
Ability to multi-task, work well under pressure and flexibility to work prolonged hours.
\n
\n \n- \n
Good troubleshooting and problem-solving skills to quickly address and resolve issues in high-pressure environments.
\n
\n \n- \n
Strong verbal and written communication skills.
\n
\n \n- \n
Proactive and forward thinking.
\n
\n \n- \n
Ability to work independently in remote locations with limited access to support.
\n
\n \n- \n
Good team player to effectively work with diverse teams.
\n \n
","job_title":"Vessel IT Engineer","location":{"createdAt":1709709896631,"createdByUserId":61537047,"id":1,"isHubspotDefined":false,"label":"Singapore","labelTranslations":{},"name":"Singapore","order":0,"type":"option","updatedAt":1709709896631,"updatedByUserId":61537047},"publish":1,"recipient_key":[{"id":159701260915,"isPublished":true,"name":"Singapore","type":"foreignid"}],"roles_and_responsibilities":"
\n- \n
Provide remote support for vessels, crew and on-board support (when needed).
\n
\n \n- \n
Install, maintain, and optimize existing IT systems, including networks, communication systems (satellite, radio, etc.), servers, network and workstations.
\n
\n \n- \n
Participate in the design, implementation and improvement of our vessels' IT infrastructure.
\n
\n \n- \n
Monitor performance and ensure system availability and reliability.
\n
\n \n- \n
Perform system and network updates/upgrades remotely or onboard vessels.
\n
\n \n- \n
Liaise with vendors, email providers and other IT personnel for problem resolution or when new tasks are needed.
\n
\n \n- \n
Maintain IT security, system and backup solutions.
\n
\n \n- \n
Be the contact point on L1 helpdesk escalations and resolve accordingly.
\n
\n \n- \n
Provide out-of-business hours/weekend support as part of an on-call rota.
\n
\n \n- \n
Boarding of vessels for audits and other ad-hoc works as and when needed.
\n \n
","summary":"
The Vessel IT Engineer will be a part of IT Department and is responsible for managing, supporting, maintaining and upgrading the on-board IT infrastructure of X-Press Feeders vessels.
\n
The successful candidate will provide remote IT support, and when required on-board support on our vessels. The position offers development in IT knowledge, tele-communication and cyber security skills in a multicultural environment.
\n
Reports to: Senior Manager, Vessel IT
"}]
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\n- \n
Bachelor in Computer Science or equivalent with 2 - 5 years of relevant experience.
\n
\n \n- \n
Knowledge of Microsoft Operating Systems and Applications (Office 365, MS Windows server, Windows 10, Hyper-V, Active Directory), Antivirus, network switches, UPS, firewalls, storage/backup and replication systems (Certifications will be considered a plus).
\n
\n \n- \n
Experience of implementing and support cyber security solutions is preferred.
\n
\n \n- \n
Knowledge of hardware troubleshooting, data cabling and WiFi infrastructure.
\n
\n \n- \n
Knowledge of ships automation systems will be a plus.
\n
\n \n- \n
Ambitious, self-motivated, fast learner with can-do attitude and a genuine interest in all aspects of IT Support.
\n
\n \n- \n
Ability to multi-task, work well under pressure and flexibility to work prolonged hours.
\n
\n \n- \n
Good troubleshooting and problem-solving skills to quickly address and resolve issues in high-pressure environments.
\n
\n \n- \n
Strong verbal and written communication skills.
\n
\n \n- \n
Proactive and forward thinking.
\n
\n \n- \n
Ability to work independently in remote locations with limited access to support.
\n
\n \n- \n
Good team player to effectively work with diverse teams.
\n \n
","job_title":"Vessel IT Engineer","location":{"createdAt":1709709896631,"createdByUserId":61537047,"id":1,"isHubspotDefined":false,"label":"Singapore","labelTranslations":{},"name":"Singapore","order":0,"type":"option","updatedAt":1709709896631,"updatedByUserId":61537047},"publish":1,"recipient_key":[{"id":159701260915,"isPublished":true,"name":"Singapore","type":"foreignid"}],"roles_and_responsibilities":"
\n- \n
Provide remote support for vessels, crew and on-board support (when needed).
\n
\n \n- \n
Install, maintain, and optimize existing IT systems, including networks, communication systems (satellite, radio, etc.), servers, network and workstations.
\n
\n \n- \n
Participate in the design, implementation and improvement of our vessels' IT infrastructure.
\n
\n \n- \n
Monitor performance and ensure system availability and reliability.
\n
\n \n- \n
Perform system and network updates/upgrades remotely or onboard vessels.
\n
\n \n- \n
Liaise with vendors, email providers and other IT personnel for problem resolution or when new tasks are needed.
\n
\n \n- \n
Maintain IT security, system and backup solutions.
\n
\n \n- \n
Be the contact point on L1 helpdesk escalations and resolve accordingly.
\n
\n \n- \n
Provide out-of-business hours/weekend support as part of an on-call rota.
\n
\n \n- \n
Boarding of vessels for audits and other ad-hoc works as and when needed.
\n \n
","summary":"
The Vessel IT Engineer will be a part of IT Department and is responsible for managing, supporting, maintaining and upgrading the on-board IT infrastructure of X-Press Feeders vessels.
\n
The successful candidate will provide remote IT support, and when required on-board support on our vessels. The position offers development in IT knowledge, tele-communication and cyber security skills in a multicultural environment.
\n
Reports to: Senior Manager, Vessel IT
"}]
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Executive, Asia Marketing (1 Year Contract)
at X-Press Feeders
summary
The Asia Marketing department is responsible for promoting the business and mission of our organisation through close liaison with the customers. As Executive, you will be responsible for management of customers’ business requirement in order to generate growth and business opportunities.
Employment Type: 1-Year Contract
Reports to: Head of Asia Marketing
roles and responsibilities
- Acts as a filter for SEA Team on Tariff’s queries / SEA Agents enquires which are related to benchmark / Customers’ Rates
- Update Weekly Sailing Schedule for Singapore Customers.
- Handles/manages Singapore customers.
- Able to handle enquiries related to quotations, shipment schedules, etc.
- To send out all Notice Announcements relating but not limited to Surcharges Implementation to SEA Team’s POLs & Customers.
- Follow-up & collate feedbacks and tabulate into excel.
- Informs SEA POLs/Non-Tender Customers whenever there is sudden Rates Reduction/Rates Restoration needed & to update Tariff Team for rates expiry according to sectorial lanes.
- Sends out Monthly Benchmark to SEA POLs once Marketing PICs have updated the Grids.
- Sends out Monthly Rates Grid to our team’s Global (Non-Tender) Accounts once the Grids are updated.
- Updates & inform all EASIA/SASIA POLs on Weekly Service Utilization.
- Prepare and update Competitor Analysis; &
- Complete any tasks requested by the Head of Department.
- Identify demand of assigned customers and address the needs with our network of services.
- Troubleshooting of any issues/disputes/claims raised by assigned customers and resolve them timely and cordially.
- Handle and set optimum regional pricing policies for assigned regions, in collaboration with trade departments.
- Understand business seasonality and dynamics of the assigned regions.
- Handle and set marketing objectives for assigned agents.
- Appraise and review the performance of assigned agents.
- Thorough understanding of internal working processes and execute them with efficiency.
- Any other adhoc duties as assigned by Manager.
job requirements
- Diploma or Bachelor’s degree with preferably 2 years of container shipping experience. Fresh graduates are welcomed to apply.
- Experience in key account management is preferred.
- Knowledge of shipping products.
- Good interpersonal and communication skills both spoken and written.
- Detailed oriented and meticulous with strong problem solving skills.
- Ability to manage and develop relationships at different levels within the customers’ organizations.
- Team player.
- Self-driven and result oriented.
- Proficiency in the English language, both verbal and written.